Communication Skills 2018-05-09T17:10:01+00:00

Communication Skills

  1. Communication is expression of thoughts, emotions, feelings and opinions.
  2. Some individuals fail to assert for their rights due to lack of communication skills.
  3. Three basic styles of communication include passive, aggressive and assertive.
  4. Individuals with passive communication style talk about their rights in an apologetic way.
  5. Aggressive communication is a style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others.
  6. Assertive communication is a style in which individuals express their feelings and opinions and firmly advocate for their right without violating the rights of others.
  7. Assertive style is usually most effective communication style however it does not mean that it always solves the problem.